Hubert Tchakoute Tchuigoua and Eric Lamarque
Savings and Development Vol. 33(2009), No. 3, pp. 239-264

In the microfinance institutions; which foster the approach to financial services by people excluded from the banking sector; the issue of operational risk management is very little explored. Starting from this observation; the research aims to identify operational risk management practices in microfinance institutions through an exploratory approach. The study of three cases of microfinance institutions allows to draw two main conclusions: the system for operational risk management is organized around the regulation of behavior. In addition; differences in operational risk management practices are attributable to the degree of integration of MFIs through networks.

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